Click Reset this PC, then repeat the same steps as described in Option 2. Windows will reboot into the recovery environment. Under Advanced startup, click Restart now.

Open Start > Settings > Update & security > Recovery. If you can boot to your Windows desktop, you can boot into the recovery environment to perform a clean install. Option 3: Load the Recovery Environment from the Desktop If you are selling or donating your Windows 10 PC, or experiencing issues loading Windows 10 due to a corrupt user profile, Fully clean the drive may be the best option. If you plan to keep the device, though, Just remove my files should be sufficient. On the “Reset this PC” screen, choose whether or not you want to clean your drive fully. Windows 10 will then reboot into a second phase. Keep holding down the shift key until the Advanced Recovery Options menu loads.Ĭhoose to Keep my files or perform a clean install and Remove everything. Keep holding down the shift key while clicking Restart. Hold down the shift key on your keyboard while clicking the Power button on the screen. If your Windows 10 installation can make it to the sign-in screen, but you cannot load the desktop, you can still boot into the recovery environment. Option 2: Load the Recovery Environment at the Sign-In Screen The rest of the process is just like performing a new install of Windows 10. Upon the third try, Windows will load into the recovery environment. Immediately when the Windows 10 splash screen appears, power off the system. Press the power button to start your computer.

This is the most common method because it can be used when you can’t boot to the Windows 10 sign-in screen or desktop. Option 1: Load the Recovery Environment When You Start Your Computer There are several ways you can boot into it.

The advanced recovery environment is used to resolve problems that might prevent your Windows 10 installation from starting. Perform a Clean Install Using Advanced Recovery Options in Windows 10

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